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Privacy Policy

1. Introduction

This Privacy Policy describes how LookGorg Technology Ltd. (as the owner and operator of lookgorg.com) collects, uses, and shares the personal information of users of our website. By using lookgorg.com, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information from you:

Information You Provide Directly:

This includes information you provide when you create an account, place an order, subscribe to our newsletter, contact us, or participate in surveys or promotions. This information may include your name, email address, shipping address, billing address, phone number, and payment information.

Payment Information Clarification:

We do not store full credit card numbers. All sensitive payment details are securely handled by our third-party payment gateway (e.g., Stripe, PayPal), and we only retain limited payment token data for transaction processing.

Information We Collect Automatically:

When you use lookgorg.com, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of access. We use Cookies and similar tracking technologies (such as pixels and web beacons) to collect this information. Cookies help us remember your preferences and analyze website traffic. You can control Cookies through your browser settings, but disabling them may affect the functionality of our website.

3. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, inquiries, and requests.
  • To personalize your experience on lookgorg.com.
  • To send you newsletters, marketing communications, and promotional offers (where legally permitted and based on your preferences).
  • To improve our website, products, and services.
  • To detect and prevent fraud and misuse.
  • To comply with legal obligations.
  • For other purposes disclosed to you at the time of collection.

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers:

We may share your information with third-party service providers who assist us with various operations, such as payment processing, shipping (e.g., [Name of Shipping Carrier]), email marketing (e.g., [Name of Email Service]), website hosting, and analytics (e.g., Google Analytics, Facebook Pixel). These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.

Business Transfers:

Your information may be transferred as part of a transaction involving a merger, acquisition, or sale of all or a portion of our assets.

Legal Compliance:

We may disclose your information to law enforcement, government agencies, or other third parties if required by law or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

With Your Consent:

We may share your information with third parties when we have obtained your explicit consent.

5. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:

  • Accessing your personal information.
  • Correcting inaccuracies in your personal information.
  • Requesting the deletion of your personal information.
  • Objecting to the processing of your personal information.
  • Restricting the processing of your personal information.
  • Receiving your personal information in a portable format.
  • Withdrawing your consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the contact information provided in Section 9. We may need to verify your identity before fulfilling your request.

[For California Residents Only (CCPA/CPRA)]:

If you are a California resident, you have the right to opt-out of the "Sale" or "Sharing" of your personal information. Our use of third-party advertising cookies and technology may constitute "Sharing" or "Selling" under California law.

Current Status: Initializing...

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

6. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures may include encryption, firewalls, and Secure Sockets Layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal compliance purposes). For example, order data is typically retained for [7 years] to satisfy financial obligations.

8. Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the details below, and we will take steps to delete such information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our privacy team at:

Email: service@lookgorg.com

10. Third-Party Login User Data Deletion Requests (e.g., Facebook, Google)

If you have logged into lookgorg.com using a third-party service (such as Facebook or Google), that service provides us with certain information about you.

To request the deletion of the data we hold related to your third-party account, you can:

  1. Request Deletion Directly via Email: Send an email to [YOUR PRIVACY EMAIL ADDRESS, e.g., service@lookgorg.com] with the subject line "Third-Party Data Deletion Request," clearly stating your user ID or the email associated with the third-party account.
  2. Use Account Settings: Visit the "My Account" page on lookgorg.com and use the dedicated "Delete Account and Data" option, if available.

Upon receiving your request, we will delete or anonymize the data provided to us by the third-party login service within a reasonable timeframe, unless we are required by law to retain it.